Reply To: How to fix an invalid code issue on the mcdvoice survey?

[sambillings]

If you’re encountering an “invalid code” issue on the McDVoice survey, the first step is to double-check that you entered the code exactly as it appears on your receipt — watch out for common mistakes like confusing letters and numbers. Also, ensure the receipt is still valid, as some codes expire after a certain period.

If your internet connection is slow or unstable, it can sometimes prevent the code from being recognized. Accessing your router’s settings via 10.0.0.1 admin allows you to check your network, reset the connection, or troubleshoot Wi-Fi issues to ensure a stable connection when submitting the survey.