Why Open Phone Support Is Not Available on Crypto.com

[kathy kamp]

crypto.com support number limits phone-based support to reduce the risk of fraud and social engineering attacks. Cryptocurrency platforms are frequent targets for scammers, and phone calls can be exploited more easily than secure in-app messaging. By prioritizing digital communication, Crypto.com ensures conversations are encrypted, logged, and verified. This system also allows support teams to handle complex issues more efficiently by reviewing transaction data and account history directly within the platform.

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